Monthly Archives: February 2012

Why I Sketchnote: Confessions of a Compulsive Note-Taker

I love to write. Not the novel-creating, prize-winning kind of writing, just the act of scratching a pen across paper. Growing up as a child, I wrote all kinds of things and found that I enjoyed playing with letters. My dad is something of an artist, and I always dreamed that I would be too, but that seemed to elude me. Writing though—that was something I could do. My penmanship improved in direct proportion to the number of girls that I “fell in like” with as I wrote each one fresh new reams of notes expressing my undying, albeit fleeting, affection.

Formal education was the perfect forum to develop my love for writing. I had a different notebook for each subject, and took notes in every class. I would like to think that I also reviewed those notes at some point, but I wouldn’t swear to that. The more I had to write, the smaller my writing got, and I felt a great sense of accomplishment at using a fraction of the paper that other people used. This wasn’t due to an over-zealous eco-friendly bent, but sadly just to my pride. I got a sense of sick pleasure at the look of shock on people’s faces as they saw my notes, though their shock was probably more that someone would invest so much time and energy into something that then required even more time and energy to try and read later!

Sketchnote Early Notebook

As I got to college, I started taking notes outside of classes as well. It got to be something of a guilty obsession. I carried around a pocket notebook, and recorded particularly meaningful conversations or my thoughts and impressions of lectures, talks, even Sunday School classes. This was all separate from my journal, which I also kept regularly. I created a cover for my pocket notebook to help it last longer, and used a small laminated sheet behind the paper to make sure that I had a hard surface so I could write smaller.

Planner Doodles

After I was married, my wife encouraged me to focus on developing my own style of stick figures or something equally simple. I began illustrating my planner with small, simple pictures and found that I loved doodling as much as writing. I graduated my pocket notebook to a small Moleskine that didn’t require my creating an additional cover, and started incorporating small doodles into my notes there as well. These became my first sketchnotes, long before I had heard that term, or knew that it was now socially acceptable.

The Back of the Napkin

My journey was nearing its natural arrival to the blissful land of official sketchnoting. Dan Roam’s book, The Back of the Napkin, freed me to start doodling and sketching at work. If anyone laughed or asked what on earth I thought I was doing, I had a published work to cite as evidence. I began seeking out opportunities to incorporate pictures into my work, and it became the running joke on my team to guess how long it would be into a meeting before I got up to the whiteboard and starting drawing something.

Sketchnote Moleskine Notebook

I started following Dan on Twitter and through him, I found mention of a clandestine movement called… sketchnoting. He unknowingly led me to a video of Eva-Lotta Lamm describing how she does sketchnoting, and the planets aligned. I had found my calling. Since then, I have transformed my work notebook into a sketchbook and began enjoying meetings much more. I also have a Moleskine dedicated to events that merit sketchnotes, whereas I use my other notebooks to practice with different meetings or events that I don’t actually want to capture and remember. One of my new favorite pastimes is browsing other peoples’ work on Sketchnote Army.

The remarkable thing to me has been the way that people resonate with sketchnotes. People at work ask if they can sit next to me during company meetings so that they can watch me take notes. My kids even like to look at what I have done at work because there are fun pictures. Hopefully you connect with them as well. If so, come back often and I will keep posting my latest sketchnotes. Even better, give it a try yourself!

Check out my growing gallery to see my sketchnotes.

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Hatch Early Learning Webinar February 2012

During the day, I masquerade as a Product Owner and UX Designer for a non-profit educational software company. This week I had the opportunity to attend a webinar put on by Hatch called “Teaching in the Digital Age: Smart Tools for Early Learners.” Brian Puerling from the Catherine Cook School in Chicago presented about how his school has been able to integrate technology effectively.

One point he made repeatedly resonated with me, and that is that technology should not be used for its own sake. This is true in all industries, but especially in education. There should be a purpose and a goal to every activity, and then technology can become a tool to help facilitate that purpose.

Some of the examples that Puerling gave struck me as fascinating. Even in working with preschool students, they are able to use technology as a way to open up possibilities and allow them to express themselves creatively. Students collaborate to create eBooks which are then published and presented at a publishing party to parents. Students works with a “tech buddy,” older students who serve as mentors on how to use technology, and in turn have tech buddies of their own. After studying a book or particular author, they have a Skype interview with that author and allow the students to connect in an extremely personal way.

Driving all of these examples was a concerted effort with dedicated planning to ensure that the outcomes would match the intended goal. This webinar was a great reminder of all the possibilities that technology offers educations, but also that only its deliberate use in proper situations will produce meaningful results.

Included here are my sketchnotes.

Hatch Webinar Sketchnotes Feb 12

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Human-Computer Interaction (Part 2 of 10)

This second installment of my Stanford Human-Computer Interaction course went in a totally different direction. Where the first lecture focused around the efforts and experience of a single individual, this second lecture took a much broader look at changing landscape of technical production. The lecture was titled “Burning Man at Google, A Cultural Infrastructure for New Media Production?” and was given by Fred Turner.

The main point that I took away from this lecture is that the phenomenon of commons-based peer production is starting to change our industry completely. Products like Wikipedia, Linux, and many others are built on the efforts of volunteers, many of whom are highly skilled and are contributing in a different kind of economy than ever before. Contributors are not paid, and so this is driving a new kind of community where people build on each other’s strengths and skills without thought of compensation. As more companies recognize and start to harness the potential of this kind of production, projects of a different nature and scale will become our new reality.

Here are my sketchnotes.

Stanford HCI Sketchnotes 2

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Human-Computer Interaction (Part 1 of 10)

iTunes U Icon Every once in a while, you make a discovery that makes you feel as if you have been living under a rock. For me, this happened last week as I discovered iTunes University. I had no idea that colleges and universities all over the country have been making premium learning available for free. Economics classes have always taught, “There ain’t no such thing as a free lunch,” but this proves them wrong! I found a seminar series from Stanford University on Human-Computer Interaction, so this will be the first in a ten-part series.

In this first installment, Dr. Shumin Zhai spoke on progessive user interfaces. He has been involved in the research and development of the gesture keyboard, an on-screen keyboard that allows for words to be drawn as a gesture instead of tapped out. The fundamental design principle that he discussed was the tension between ease and efficiency.

Ease refers to a design that allows a user to walk up to a new interface and use it without problem. It is a recognition task, so as a designer, you are building on what a user already already uses or intuitively knows. This is the principle behind the modern graphical user interface (GUI) that is largely responsible for the explosion of the personal computer.

Efficiency refers to a design that requires minimal effort. This is a recall task, so it relies on users learning the action to the point where they can perform it without instructions or scaffolding. This is embodied in the world of command-line computing where users can quickly perform tasks, but are required to independently remember the syntax required. A more everyday example of this design is keyboard shortcuts. Some people use these obsessively while most others never bother.

In the battle between ease and efficiency, ease almost always wins. This is mostly due to the fact that we typically value today’s time over that of tomorrow. So for a designer, the secret is to find a way to naturally move users from ease to efficiency. This is the task that Dr. Zhai set out to accomplish with the gesture keyboard, and he shared the principles behind this transition.

In order to move users from ease to efficiency, two things are required: information redundancy and chunking. Information redundancy basically means building in practice. Users have to perform the same actions over and over, and as they do, they can move from recognition to recall. Recall is much more efficient but also more cognitiviely demanding. With chunking, Dr. Zhai found that people learn things in chunks, not discrete items. So to have the greatest effect, the practice should be with chunks of information.

The great challenge for designers now is to explore ways to help users move from ease to efficiency in all different contexts. Sometimes it won’t be possible however, and in those cases, we need to design for users at both ends of the spectrum. As previously mentioned, ease almost always wins over efficiency, but it doesn’t have to completely replace efficiency.

Take a minute to look through my sketchnotes for more detail.

Stanford HCI Sketchnotes 1

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Digital Learning Day 2012

I am a nerd. I take notes in a Star Wars Moleskine notebook and can’t wait for the Lego Moleskines to come out. I also have a decent collection of gadgets—I currently use an iPhone, an iPad, a Macbook Air, a Macbook Pro and an iMac. So a national Digital Learning Day is a great thing in my eyes. My department at work all tuned in for the broadcast of the national town hall.

The event was hosted by former West Virginia governor, Bob Wise, and began with a short discussion featuring Arnie Duncan, the U.S. Secretary of Education, and Julius Genachowski, FCC Chairman, and then moved to Skype calls with schools around the country. It was a feel-good celebration of current efforts at the high school level to integrate technology more into the school day. However, our company is focused on early education, and there was nothing discussed for the elementary school level, so we skipped the last half hour. Overall, I wholeheartedly support this event and hope that this movement of incorporating effective technology into our school system continues to gain momentum.

Here are my sketchnotes of the event.

Digital Learning Day 2012 Sketchnotes

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